Privacy Policy

Last Updated: August 2025

Introduction

Euromantra (operated by Tendulkar Parag Shivaji e.v., hereafter referred to as “we”, “us” or “our”) is committed to protecting your personal data and your privacy.

This Privacy Policy explains how we collect, use, share, and safeguard your personal data when you interact with our website, services, campaigns, or communications.

We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and other applicable laws.

Data Controller

Data We Collect

• Directly provided data: Name, surname, title; Email address, telephone number; Company name, role, and job title; Message contents from forms, chats, or correspondence.
• Automatically collected data: IP address, device type, operating system, browser type, session duration, visited pages, and interactions.
• Cookies and tracking technologies: Essential cookies, analytics cookies, and marketing cookies.
• Special categories: We do not collect sensitive data unless legally required.

Purposes of Processing

• To provide and deliver requested services
• To respond to your inquiries and customer support requests
• To optimize our website and user experience
• To run marketing campaigns (only with consent)
• To fulfill legal and regulatory obligations
• To safeguard security, fraud prevention, and system integrity

Legal Basis for Processing

Processing is carried out in accordance with Art. 6 GDPR:

• Art. 6(1)(a) – Consent: for marketing, analytics, and non-essential cookies
• Art. 6(1)(b) – Contract: to provide services you request
• Art. 6(1)(c) – Legal Obligation: compliance with tax, commercial, and regulatory law
• Art. 6(1)(f) – Legitimate Interest: website optimization, IT security, fraud prevention

Data Sharing and Recipients

We never sell or rent your personal data. Data may be shared with:

• Service providers (IT hosting, analytics, CRM, marketing platforms)
• Business partners for joint campaigns (only if legally allowed)
• Legal authorities if required by law, regulation, or court order
• Professional advisors such as auditors, lawyers, consultants under confidentiality

All third-party processors are bound by data processing agreements (Art. 28 GDPR).

International Transfers

If we transfer data outside the EU/EEA, we ensure appropriate safeguards:

• EU Commission Adequacy Decisions (Art. 45 GDPR)
• EU Standard Contractual Clauses (Art. 46 GDPR)
• Technical and organizational protections such as encryption and pseudonymization

Data Retention

We retain personal data only as long as necessary:

• Contact inquiries: up to 24 months
• Newsletter/marketing consent: until withdrawn
• Contractual/transactional data: up to 10 years (legal retention)
• Analytics/usage logs: typically 14 months

After retention, data is deleted or anonymized.

Security Measures

• TLS encryption for data in transit
• Regular system monitoring and audits
• Role-based access control and staff training
• Secure EU-based data centers and encrypted backups

Your Rights

As a data subject, you have the following rights:

• Access (Art. 15 GDPR): obtain a copy of your personal data
• Rectification (Art. 16): correct inaccurate or incomplete data
• Erasure (Art. 17): request deletion (“right to be forgotten”)
• Restriction (Art. 18): limit processing under certain conditions
• Portability (Art. 20): receive your data in machine-readable format
• Objection (Art. 21): object to processing based on legitimate interests or direct marketing
• Withdrawal of Consent (Art. 7): withdraw at any time
• Complaint (Art. 77): lodge a complaint with your local supervisory authority

Cookies & Tracking

We use cookies and similar technologies for:

• Essential functions (login, session management)
• Analytics (Google Analytics, Matomo, or equivalents)
• Marketing (Google Ads, LinkedIn Ads, Meta Ads)

You can manage or withdraw consent at any time via our Cookie Consent Banner.

Third-Party Services

We may integrate third-party services, which have their own privacy policies:

• Hosting & cloud providers
• Analytics tools (e.g., Google Analytics, Matomo)
• Advertising platforms (Google, LinkedIn, Meta, etc.)
• CRM/Email tools (HubSpot, Mailchimp, etc.)

Children’s Data

Our services are not directed at children under 16 years of age. We do not knowingly collect children’s personal data. If discovered, we will delete it immediately.

Automated Decision-Making

We do not use automated decision-making or profiling with legal or significant effects on individuals under Art. 22 GDPR.

Changes to this Privacy Policy

We may update this policy to reflect changes in law, technology, or business practices. Updates will be published here with a new “Last Updated” date.

Contact Us